Returns may be requested within 30 days of delivery. Items must be unused, in their original condition and packaging, and meet the requirements in our Refund Policy. Please contact us before sending a return so we can provide instructions.

We currently accept payments through PayPal at checkout.

If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to help, but changes or cancellations cannot be guaranteed once the order has entered processing or shipped.

At this time, we ship only to addresses within the United States. We do not currently offer international shipping.

Most orders arrive within approximately 9–18 business days after the order is placed. Actual delivery times may vary depending on the destination, carrier delays, and peak periods.

Yes. We offer free standard shipping on all U.S. orders, with no minimum purchase required.

Yes. Once your order ships, you’ll receive a confirmation email with tracking information. Tracking updates may take a little time to appear after the carrier receives the package.

Sizing details are listed on each applicable product page. Please review the product measurements before ordering. If you need help choosing, contact us with the product name and your pet’s measurements.